Communications

Q. How much is it costing the tax payers for staff to be at these public consultations?
A. Public consultation is not only a best practice, it's also a way for us to find out what our service levels are and find ways to engage residents. Staff are available to speak with residents in any environment, whether that be in a public forum or in their offices/place of work.

Q.  Is this booth (public engagement session) going to become a regular thing?
A. The communications team has allocated two open houses per year into their plan (the next one being in the Fall), however if they see a positive benefit or an increase in participation they will look at possibly hosting more throughout the year.  

Q. How can people report issues or contact City staff with concerns?
A. We encourage residents to use our Newell Connect application to report issues. Here is the link: http://www.brooks.ca/351/Report-an-Issue