Business Re-Opening Guidance

VERY IMPORTANT - Businesses that are re-opening must complete the plan they developed to reduce the risk of transmission of COVID-19. The completed template may be posted and shared with customers if the business owner so chooses.

Click here for the template.

The province has delayed the City of Brooks in relaunching. To read the full news release, click here.

The Government of Alberta has developed foundational expectations for minimizing the risk of COVID-19 transmission in all workplaces. A breakdown of these expectations and the things you can do in your business are included in the Recommendations for Re-Opening chart below. This information has been gathered from the Government of Alberta’s “Workplace Guidance for Business Owners” as part of Phase 1 of Alberta’s Relaunch Strategy. 

Click here to view the Foundational Recommendations for Re-Opening


On top of these foundational expectations, the Province has created specific guidelines for those sectors and industries included in Phase 1 of the Re-Launch (Day camps; Daycare & out-of-school care; Hair salons and barbershops; Museums and art galleries; Outdoor recreation; Places of Worship; Restaurants; Retail).

Click here to view Industry Specific Guidelines

The information within the Foundational Recommendations chart does not apply to health care businesses/professionals that are permitted to open under Phase 1, as the Government of Alberta has produced a “Workplace Guidance for Community Health Care Settings” document, and the College of each regulated health profession will be responsible for providing additional guidelines to its members. You can access that document by clicking here.

Please note that these recommendations may change as the Government of Alberta observes the relaunch strategy and its success. As a business, if you have any general questions please email Note that their message volume is quite high and a response may take several days.


Businesses should implement daily screening of staff and patrons for symptoms of COVID-19. Anyone who is sick with symptoms must not be in the workplace and must be in mandatory isolation. Click here to download a Screening Questionnaire you can use with staff and customers.

If you screen a customer and find that they have tested positive for COVID-19 and are not obeying isolation orders, please gather their name and contact information, where possible, so Public Health can follow up with them.

If you have an employee that tests positive for COVID-19, they must isolate for at least 10 days, or until symptoms are gone, whichever is longer. If an employee is confirmed to have COVID-19, Alberta Health Services may be in contact with the business to provide necessary public health guidance, and records may be sought for up to two weeks prior to the employee becoming ill.

Alberta Health Services has produced an enhanced cleaning guide, which can direct you on proper enhanced cleaning techniques should an employee test positive for COVID-19, and it can be found by clicking here.