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1. What is the pre-authorized payment plan?

The city also has a pre-authorized payment plan in place for the utilities. This plan is for home and business owners, or tenants who pay City of Brooks utilities. The payments are withdrawn from your bank account within 5 days of the due date noted on your current utility bulling. You do not have to renew each year; the withdrawal continues until cancelled by the City of Brooks or yourself. Every bank participates in this plan. Please attach a check with VOID written on it with your Authorization form and bring to City Hall. Please view the Pre-Authorized Utility Bill Payment Form (PDF)

2. What do I do if my bank account changes?

In order to change banking information, please prove a new “VOID” cheque. At least one week’s written notification is required.

3. How do I cancel from the Plan?

In order to cancel send a letter stating that you wish to cancel from the Pre-Authorized Payment Plan. At least one week’s written notification is required.

4. Is there a charge for this service?

No, but your normal bank service charges may apply.

5. Can I be removed from the Plan by the City of Brooks?

Yes, if there is a default in a utility payment, the City may remove the account holder from the Plan, plus refuse reinstatement on the plan for the same property. Penalty charges will be added.