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1. Why was my garbage NOT picked up?
2. Where can I find information about events in the area?
3. What is the balance of my water bill?
4. What’s the phone number for______?
5. Why is my water bill so high?
6. Why are my taxes so high?
7. What are the City's hours of operation?
8. What do I do if I have an inquiry about the cemetery?
9. How can I find out where people are buried in the cemetery
10. Who do I call if I am having problems with an animal in my area?
11. How do I go about renting the Kinplex Building?

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1. I am thinking of starting a business within my home. What is required?
2. Do I need a building permit to put up a fence?
3. Can I erect a temporary canvas or vinyl covered garage on my lot?

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1. Are committee and council meetings open to the public?
2. Can I speak at Committee and Council Meetings?
3. Can I circulate a petition?

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1. What happens when I get a bylaw ticket?
2. How do I pay for a bylaw ticket?
3. What happens if I do not pay the bylaw ticket?
4. How do I appeal a ticket?

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1. When were tax notices sent out?
2. What charges will the average resident see on their City of Brooks tax notice?
3. What services are paid for with municipal taxes?
4. What is a “mill rate”?
5. When are 2023 taxes due?
6. What is the penalty for late payments?
7. Are the penalties discretionary?
8. Is there a payment plan available?

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1. What is OptionPay
2. Is there an added fee for using OptionPay to pay my City of Brooks property tax bill with my credit card?
3. Why is there an added fee to pay with credit card?
4. Is my credit card/information secure with this program

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1. What are the hours of the landfill site?
2. What do I do in case of a sewer backup?
3. What is the City's procedure for snow removal?

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1. Are there any government grants available?
2. Why do I need a business plan?

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1. What is included on my bi-monthly utility bill?
2. What are the billing periods?
3. How much is a typical utility bill for a family of four?
4. How can I get a summary of my utility billing and consumption history?
5. Am I still charged if I don’t use any utility services?
6. What is the recycling fee?
7. Why is my business charged for Commercial garbage base rate when we do not have any garbage pickup with the City of Brooks?
8. What does it mean if my unpaid utility charges were “transferred to taxes”?

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1. What is the pre-authorized payment plan?
2. What do I do if my bank account changes?
3. How do I cancel from the Plan?
4. Is there a charge for this service?
5. Can I be removed from the Plan by the City of Brooks?

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1. Where will my rollout be picked up?
2. How will I know if my rollout will need to be placed in the front or back?
3. When will my pick-up day be?
4. How will compost be dealt with?
5. How will recycling be dealt with?
6. Are the rates going to change?
7. How do I know which is my bin?
8. At what time should my rollout be set out?
9. Will the City come back & pick up my rollout if I forgot to set it out?
10. Does garbage need to be bagged?
11. What if my rollout goes missing or is damaged?
12. Why are you changing to rollouts and getting rid of the dumpsters?