Frequently Asked Questions

Your bi-monthly utility bill includes charges for your previous two months of garbage, recycling sewer and water consumption. Bills are mailed or e-mailed by the 15th of the month following a billing period. Billing history and bi-monthly water consumption information is available through the City’s

You can access your billing history through

Yes, base rates will apply. Please refer to

The recycling fee is a basic charge for all residential and commercial accounts supporting the recycling program.

Commercial garbage base rate applies to all commercial account to support the regional landfill.

Unpaid utility charges which are due and payable may be transferred to taxes if payment arrangements have not been received or the account has not been cleared up in full, at any point after 30 days of the billing date. Once utilities are transferred to a tax account then payments must be made to the 10-digit folio number found on the Property Tax Notice rather than the 13-digit utility account. If you are paying online your will need to select the payee that includes the words “Brooks Tax” and not the word “Utilities” since you are now making a payment to your arrears tax account.