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1. Where will my rollout be picked up?

Residences will either have a front street or back alley pick up. Back lane pickup is dependent on the width of the back lane and obstacles such as power lines and trees. Front pickup is dependent on front attached garages and regular snow removal routes.

2. How will I know if my rollout will need to be placed in the front or back?

The Public Works Department will place your rollout in the front or the back of your residence. Each rollout will have a package of instructions of how and where to place the rollout for collection.

3. When will my pick-up day be?

Pick up dates will be determined based on neighbourhood and existing rollout collection days. When rollouts are delivered to residences, they will contain information regarding your pick-up location and pick-up day.

4. How will compost be dealt with?

The compost bins currently located in the alleys will remain. If these bins are being misused (by people placing garbage and non-compostable items inside), they will be removed. The Municipal Compost Site, located at the Newell Recycling Depot, will be open Wednesday through Sunday, from April 1st until October 31st and residents can drop off leaves, grass clippings and small branches.

5. How will recycling be dealt with?

There will be no changes to the recycling program in Brooks. The Newell Recycling Depot will remain open 24 hours a day, 7 days a week for residents to drop off their recyclable items.

6. Are the rates going to change?

Rates will change as operational costs (fuel, labor, etc.) and capital costs increase.

7. How do I know which is my bin?

When garbage and compost bins are delivered, please write your address on the bin(s) with a white marker.

8. At what time should my rollout be set out?

Rollouts must be placed out by 7 a.m. on your pickup day.

9. Will the City come back & pick up my rollout if I forgot to set it out?

No, the City will not come back to pick up your rollout, you will have to wait until your next collection day.

10. Does garbage need to be bagged?

Yes, all garbage needs to be bagged.

11. What if my rollout goes missing or is damaged?

You are responsible for your rollout. If your rollout goes missing or is damaged, call the Public Works Department and another will be assigned to you at a cost of $100. All rollouts have serial numbers and will be recorded for each residence.

12. Why are you changing to rollouts and getting rid of the dumpsters?

The City of Brooks has decided to change to rollouts for a number of reasons. They are:
- People are abusing the 3 yard containers (dumpsters) and throwing improper items in them and around them.
- In the residential areas where there are currently rollouts, the back lanes have cleaned up significantly.
- A smaller container may help decrease the amount of waste being sent to the landfill.
- The garbage trucks required to collect rollouts cost at least $80,000 less than the current trucks which lowers the City's capital costs.
- The amount of time required for collection should decrease. This information was received from a number of municipalities using rollouts.
- The 3 yard containers (dumpsters) rust away and do not last as long as a rollout. The city spends $70,000 each year replacing the 3 yard containers.
- The lids on the 3 yard containers are easily broken and the City spends $17,000 each year replacing lids.
- Once the rollouts are purchased they have an expected 20-year life span which in turn decreases capital costs.